If you have additional questions, feel free to contact us.
One of our Ambassadors will get back to you as soon as possible!
FREQUENTLY ASKED QUESTIONS
Reunion Tower is open every day of the year except Christmas Day. Hours of operation may vary on holidays. Please check our calendar for the most up-to-date information.
Reunion Tower’s hours of operation vary by season and special events. We’re open every day except Christmas Day.
For the most up-to-date hours, please visit our calendar before your visit.
Self-parking for visitors is available just a short walk from Reunion Tower located at 601 Sports St. Dallas, TX 75207. Parking is $10 for 0-4 hours.
Valet parking is also available for guests of the Hyatt Regency.
Handicap parking is available at 300 Reunion Tower Blvd. with the Hyatt Regency Valet.
Directions to Entrance:
From the Lot B parking lot, walk toward Reunion Tower and to the stairways that lead down to the entrance, which is to the left via the glass doors.
Upon entering the facility, follow the hallway and go up the escalators and the ticket counter is to the left, past the elevator.
While walk-up tickets are available, we recommend purchasing tickets in advance, especially on weekends, holidays, or during special events, to guarantee entry and avoid wait times. You can buy tickets online.
Tickets will be available at the ticket counter as well!
If you arrive before or after your reserved entry time, please check in at the ticket counter. Entry may be permitted at the discretion of Tower management, based on availability.
GeO-Deck tickets do not include access to Crown Block. Dining reservations must be made separately.
Tickets are non-refundable, but they can be exchanged for another date within 30 days of your original reservation.
To request a change, email [email protected] with your name, order number, and the new desired date and time.
⚠️ Do NOT include your credit card information.
Exchanges are based on availability and may take up to 48 hours for confirmation.
Yes, pricing may vary during special events, holidays, or promotional periods. Be sure to check our Tickets page or follow us on social media for announcements.
Yes! Currently military personnel and veterans can show their ID at the ticket counter to receive $2 off tickets for up to 5 people.
* Tickets cannot be reserved online.
Dallas CityPASS® tickets bundle Reunion Tower GeO-Deck admission with 3 more top Dallas attractions with up to 51% savings. Visit the attractions at your own pace, in any order, over a 9-day period. Reservations are required. First, purchase CityPASS® tickets online for instant mobile delivery. Next, go to the My CityPASS® App to reserve your visit date and time. LEARN MORE
CityPASS® includes admission to Reunion Tower GeO-Deck plus 3 more top Dallas attractions, up to 51% savings. Visit the attractions at your own pace, in any order, over a 9-day period. Get instant, mobile ticket delivery. LEARN MORE
Reservations are required with a CityPASS®.
Yes, the Tower is completely accessible. You will have easy access to each level in a wheelchair or crutches!
Handicap parking is available with the Hyatt Regency Valet for $10. Valet is located at 300 Reunion Blvd.
Reunion Tower remains open during most weather conditions. However, in cases of severe weather, such as lightning, high winds, or icy conditions, access to the outdoor observation deck may be temporarily restricted for safety.
Indoor experiences will still be available, and we’ll post updates on our website and social media if weather impacts operations.
There is a security checkpoint for all visitors. Be mindful of the belongings you choose to bring with you. The items listed are not permitted in Reunion Tower. Do not carry any of these items into the security screening area. Our security team will not confiscate or hold items but, guests will be informed to return items to vehicles or hotel rooms.
- Any item prohibited by law (local, state, federal) which includes but is not limited to: explosive devices of any type i.e. simulated explosive (including toys that look like explosive devices).
- Cans of spray paint
- Hand tools of any sort
- Glass bottles
- Plastic and metal water bottles are allowed
- Knives with a blade longer than 6″
- Legal-size pocket knives are allowed
- Fireworks or any items that can be used as or appear to be an explosive device
- Strollers, luggage, or large over-sized backpacks and bags
- Strollers may be left at the designated stroller area before ascending to the GeO-Deck
- Open-carry guns are strictly prohibited
- Professional camera equipment such as tripods, monopods, or light umbrellas
- Unless approved by Reunion Tower Operations Company management
- Pets (other than designated service animals)
- Vapes or e-cigarettes cannot be used while on the GeO-Deck or inside Reunion Tower.
- Posters, banners, flags, signs, or miscellaneous protesting materials.
- Reunion Tower enforces a strict policy against all forms of protesting and demonstrations, including the display of banners or flags intended to express dissent or disagreement with other groups or organizations. This policy is established to maintain a tranquil and welcoming environment for all guests and employees.
- Unmanned Aerial Vehicles (UAVs)
- To ensure the safety and enjoyment of all guests, Reunion Tower prohibits the operation or use of any unmanned aerial vehicle on, from, or above Reunion Tower premises absent specific written consent. This includes all UAVs, also commonly known as “drones,” regardless of their size, weight, or purpose.
No, Reunion Tower maintains a strict no-weapon policy. According to Section 46.03 of the Texas Penal Code, weapons are prohibited on the property. Additionally, in compliance with Texas Penal Code Sections 30.06 and 30.07, we have posted legal signage indicating that concealed or openly carried handguns are not permitted in our facility. This regulation applies to all employees, volunteers, guests, and vendors.
Licensed peace officers may carry their duty weapon firearms when visiting Reunion Tower, provided that the firearm is “concealed and not open to public view”. The peace officer must be able to present an identification card issued by their law enforcement agency or another governmental entity. Reunion Tower does not provide storage for weapons or permit them to be stored on-site. There is a security checkpoint for all visitors. Be mindful of the belongings you choose to bring with you.
Due to fire safety codes, strollers are not permitted. Reunion Tower offers stroller parking at the security checkpoint located at the base of the tower. Removable infant carriers and wearables are permitted.
We have implemented a timed ticketing system. Guests must arrive in their chosen time slot. If you arrive late for your selected time slot, you will be allowed entry in the next available time slot.
However, once you arrive, allow 30 minutes to an hour to explore and enjoy the GeO-Deck.
You are welcome to bring your personal camera but professional photography equipment for commercial use must be approved by Reunion Tower Operations Company management ahead of your visit. Simply send an email to [email protected] and we will send you a photography request form. It is that easy!
Yes! Crown Block, located at the top of Reunion Tower, offers a fine dining experience with stunning views of the Dallas skyline. The menu features a refined balance of steak, seafood, and plant-based cuisine, including Prime Beef, Texas Wagyu, Japanese A5 Wagyu, sushi, chilled seafood, and a dessert bar with pastry chefs in action. Signature craft cocktails and an extensive wine list round out the experience.
Please note:
- Reservations for Crown Block do not include access to the GeO-Deck.
- GeO-Deck tickets do not guarantee access to Crown Block.
To learn more or make a reservation, visit Crown Block at Reunion Tower.
Absolutely! Reunion Tower is a fun and engaging destination for guests of all ages. Kids love the panoramic views from the GeO-Deck, interactive exhibits, and spotting landmarks across Dallas.
During your visit, children can participate in our Junior Tower Ambassador program, just complete the activity brochure and turn it in for a special surprise!
We welcome families and offer discounted tickets for children. Be sure to check our Tickets page for details.
Yes! You can shop our one-of-a-kind souvenir store located at the base of the Tower. You can take a virtual tour of the store before your visit.
Small weddings, graduation events, and more, there’s space to suit celebrations and gatherings of all sizes. For more information, email us at [email protected].
Yes! Reunion Tower offers special rates for groups and school tours. Whether you’re planning a field trip, a scout outing, or a group visit, we’d love to help you create a memorable experience.
To learn more or request a quote, please email [email protected] with your group size, preferred date, and any special needs.
Group reservations are subject to availability and may require advance booking.
New Year’s Eve is when we shine! Reunion Tower’s celebratory New Year’s Eve fireworks show, one of the largest shows of its kind in the Central time zone, features pyrotechnics fired from 560 feet above the ground. The captivating show features imaginative pyrotechnic and LED lighting effects visible for miles across North Texas. LEARN MORE
You have selected the perfect present! GeO-Deck tickets are great gifts for friends visiting from out of town or even for locals who have not seen our newly remodeled image since the renovation! Gift Tickets are available for purchase at the ticket counter and are valid for one year!
Similar to many public venues, we strive to maintain a family-friendly environment. For the GeO-Deck, please come as you are! However, guests without shirts, shoes, etc. will not be permitted entrance.
For dress code questions regarding our fine dining concept, Crown Block, visit their website HERE.
Notification is not required. Yet, it doesn’t hurt to check out our all-inclusive couple’s package Love is in the Air HERE!
As you can see, our light shows are pretty impressive and each show is individually designed and programmed! Light shows cannot be purchased. The Tower displays special light shows in honor of citywide events, local sports teams’ wins, and of course, holidays.
If you think your event qualifies and you would like to submit a light show request for consideration, please allow for a 30-day response time. Requests should be sent to [email protected].
Purchase a Pogo Pass for your one-stop for all things fun! Visit 20+ DFW locations for family fun. Pogo Pass includes access to Reunion Tower, Fort Worth Zoo, Texas Discovery Gardens, Dallas Wings games and much more! Pogo Passes are $49.99 per person. Purchase a Pogo Pass HERE.
Reservations are not required with a Pogo Pass. Your Pogo Pass can be redeemed at the Reunion Tower ticket counter daily from open until 5:00 p.m.