Our Commitment to Safety
We are ready to safely welcome you back. We have new guidelines around social distancing, protocols to keep Guests and our Ambassadors safe and healthy, and enhanced disinfecting measures throughout the building.
Since the Tower closed in mid-March, we have been planning on how to reopen, not just when. We have kept your well being as our top priority with every decision.
We want you to feel safe and comfortable when you’re visiting. We have heightened our precautions. Including but not limited to:
![]() | Face Coverings Masks are required for all guests over the age of 4 years old and my Ambassadors. |
![]() | Hand Sanitizer Available throughout the building for your use. |
![]() | Increased Cleaning We’re frequently cleaning and disinfecting throughout the day. |
![]() | Associate Wellness Ambassadors will participate in daily wellness screens before their shifts. |
![]() | Social Distancing To support social distancing, we have limited occupancy. |
![]() | Timed Ticketing We have implemented a new timed ticketing system. When purchasing tickets you will now choose your time for arrival. |
![]() | Elevator Occupancy We have limited our elevator occupancy to four people or one family unit. |
![]() | Touch Screens For your safety and to minimize touch points, our interactive screens have been turned off. |
![]() | Photos All props have been removed from the photo area. Photo groups are limited to six people or one family unit. |
Travel Restrictions
Global COVID-19 Travel Restrictions
COVID-19 Travel Restriction for the US