FISHing for Great Culture

FISHing for Great Culture

 

Here at Reunion Tower we are the first to admit when Human Resources presented the team with a new approach to guest services we were nervous to hear it involved fish!? Don’t worry readers, you always get the inside-the-tank view of life at the top, so here’s how we are embracing The FISH! Philosophy.

 

Reunion Tower didn’t invent The FISH! Philosophy, but we implement the four practices developed by John Christensen based on his observations at Pike Place Fish Market in Seattle, Washington.

 

Our employees are committed to practicing the following qualities:

  • Be There – genuine and attentive engagement
  • Play – uplifting and positive actions
  • Make Their Day – exceed expectations
  • Choose Your Attitude – foster encouragement and teamwork

 

Based on the four practices of the FISH! Philosophy, an Ambassador is named the “Fish of the Week” and is awarded the traveling fish trophy. It serves as a physical reminder of the accomplishment and as an incentive for others to put their best FISH! forward the following week.

 

 

 

Teamwork and strong employee relationships translate into remarkable guest service. As we achieve our internal FISH! goals, we pass the same practices along to our visitors each day.

 

Have you been the recipient of excellent guest service at the GeO-Deck? Share your experience and let us know!

Can You Catch these Fast Views?

On a clear day, Reunion Tower GeO-Deck guests in Dallas can see 32 miles west to Fort Worth. That’s all the way to the other side of our combined metropolitan area! Our friends to the west have some amazing views, including some at Texas Motor Speedway  that are faster than 225 miles per hour.

 

Texas Motor Speedway is the racing facility of Texas and has an estimated capacity of over 181,000 spectators. It’s also the home of Big Hoss TV, the world’s largest HD TV screen. Visitors can watch a variety of races year-round or participate in the track’s summer Friday Night Drags series! The Reunion Tower GeO-Deck is a proud sponsor of the street-style drag racing’s Street Bandit Division.

 

Extra fun fact, the Tower is almost as tall as the one-eighth-mile drag racing pit road is long!

 

Reunion Tower is the cheerleader of the Dallas skyline and loves to root for DFW sporting events. Next time a big race is in town, check out the skyline for a glimpse of a special Texas Motor Speedway themed light show!

 

 

 

You have to catch these views before they are gone! Enjoy a fun Dallas weekend with a CityPASS and stay for more sights in Fort Worth with a Fort Worth Passport.